======CONSULTANTS:====== These consultants and consulting companies all have extensive Asterisk experience and have all installed astGUIclient/VICIDIAL systems that are running in production environments: (in alphabetical order, and listed by Location) Only email, phone and website are allowed. \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ =====Argentina===== ==XARA TELECOMUNICATION== Is an offshore company located in ARGENTINA, have installes several production VICIDIAL systems in Argentina, Paraguay, USA, Brazil and Europe INBOUND and OUTBOUND, and more than 10.000 asterisk ports include a 74 E1 IVR masive call company. www.xara.net.ar info@xara.net.ar 54-11-4328-7760 =====Canada===== ==VCCS== VCCS is a VoIP based solutions company providing vicidial and asterisk customization, hosting, and support. We are based in Canada and service globally with quality and reliability our main focus when it comes to our business relationships. We also offer business class Wholesale A-Z VoIP Termination with direct premium routes. Resellers please inquire about our powerful reseller portal to get started asap. Please email me for a quote, and I look forward to working with you. Matthew Martin VCCS sales@vccs.ca www.vccs.ca 1-514-667-5962 =====Colombia===== ==SEAQ SERVICIOS CIA LTDA== Located at Colombia, We provide consulting and support services for asterisk and vicidial. We're Red Hat Business Partner in Colombia Don't hesitate in contact us for further inquiries. http://www.seaq.com.co Contact: Andres Mujica gerencia@seaq.com.co 571-6559800 ==AVATAR LTDA== http://www.avatar.com.co Grupo OpenBox Contact: contacto@avatar.com.co 571-6007695 ==Ivan Mauricio Gutierrez Gutierrez== Ivan is Telecommunications Engineer located in Bogota, Colombia. Has extensive experience in setting up inbound and outbound call center. A Call Center Consultancy and also operates Call Center services. Contact: Ivan Mauricio Gutierrez Gutierrez. Email: vicidialmg@gmail.com - ivanchomg@users.sourceforge.net Web: http://www.vicidialpro.blogspot.com Phone: + 571 7425555 Ext: 232 Mobile: + 57 3142881998 (Comcel) =====Costa Rica===== ==SYSCOM LSV== Its located in COSTA RICA, have production VICIDIAL SYSTEMS as well as business IP PBX solutions. Asterisk, Asterisk + vicidial, asterisk + trixbox, asterisk + elastix Contact: Henry Sanchez http://www.syscomca.com syscominfo@syscomca.com 506-219-7433 ==TicoIT== TicoIT develops asterisk based phone switches and call center dialers based on vicidial. We are located in Costa Rica and ship locally and to other countries. We provide support to already installed servers. Contact: Luis Coronado http://www.ticoit.com lcoronado@ticoit.com +506.8843.4430 =====Czech Republic===== ==IPEX a.s.== They are located in Czech Republic, and have installed several production VICIDIAL systems. contact: Pavel Zocek email: zocek at ipex.cz phone: +420-383-836-944 web: http://www.voipex.cz =====France===== ==SDCI== We are based in France , and have installed several production VICIDIAL systems. We have a Vicidial Full French version with many other feature like Calendar, Dynamic forms ... Provides installation and support and devloppement for Asterisk, Asterisk + vicidial, sip gateway, A2billing, asterisk + trixbox, Asterisk legacy integration contact: Erwan DESVERGNES email: erwan.desvergnes@sdci.fr phone: +33.6.20.90.86.58 web: http://www.sdci.fr =====Dominican Republic and Caribbean ===== ==IT Continental== Located in Santiago, Dominican Republic. We have more than 15 years experience setting up inbound and outbound call center. Contact: Omar Rodriguez Email: OmarRodriguezT+vicidial (at) gmail (dot) com Phone: (813) 618-7808 Web: http://www.ITContinental.com =====Greece===== ==Public issue== Public Issue is a leading survey company located in Athens Greece. Public issue has many qualified software engineers that implement Asterisk and many other open source systems. Public issue's owned call center is our referense for services upon request on Vicidial Project. We provide those Services in Greece Cyprus and all the balkan countries. Public Issue Phone: +30 210 7575000 Email: it (at) publicissue (dot) gr web http://www.publicissue.gr =====India===== ==Arien Consulting== Consulting Services for Asterisk PBX and Vicidial Installation. Including NAT and Codec translation setup. Providing onsite and online support in india and USA. Contact: BHR Balaji email : balaji@sol.net.in Phone: 9849017612 DID: 732 2180 369 ==AAAveer== We are based in Ahmedabad and have more than 3 years of experience in Asterisk vicidial, SER, Asterisk Billing (Gatekeeper and Radius), SIP Gateway, Hosted Call Center Solution, Hosted IP PBX and Video Conferencing on Vicidial, Soft Switched for VOIP retail and wholesale, Call shop Solutions/Calling card solution. Call today 91 9825500318; mahavirvoip@gmail.com ==Aabhas Bajpai== Having experience in asterisk and VoiP for more then 3 years For Small to medium single and distributed Vicidial Installations Of more than 230, Seats plan done in India. Providing support to 19 call centers at different locations in India Provide resident and onsite Support with turnkey solutions Provides installation and support for Asterisk, Asterisk + vicidial, SER, sip gateway, A2billing, asterisk + trixbox, gnu dialer, Asterisk intiegration Contact: aabhas bajpai E-mail : aabhas.bajpai@gmail.com Phone : +919936283432 or +919961683294 India. ==Asher Network Solutions== we are based in hyderabad - india has about 3 years experiance in voip industries and installed ViCiDialer? in 6 centers through out Southindian Region. Asterisk/Open Source VoIP Installation/Configuration/Maintenance, Open Source Inbound/OutBound/Predictive Dialing solutions for Call Center Ashernetworksolutions@gmail.com ==Asteriskneeds== online telephony shop deals in Asterisk related products. we also provide supoort on Vicidial, Asterisk installation, Trixbox, Webcall Back and many more Contact us for quick support info@asteriskneeds.com http://asteriskneeds.com ==ABDUL ILYAS== We are based in Hyderabad-India? has about 5 years of experience in VoIP industry and working with Asterisk,SER and other VoIP architectures And have presence in Pune/Banglore/Mumbai/Delhi. Has installed ASTGUICLIENT/VICIDIAL installations for production call centres. We have many clients of production environment including call centers, call shops, ITSP's. Phone: +91 9885396904 (ilyas) +91 9866164331 (Aditya) Email: iluhyd@hotmail.com ==Accrue Convergence Solution Pvt. Ltd.== Located In Delhi,India. Have implemented Asterisk solutions for small and medium call centers and working on Asterisk based billing system. We have setup more than 15 call centers. Accrue Convergence Solution Pvt. Ltd., Delhi Contact : Ajit Pandey Phone +91-9999683522 Email info at accrueindia.com Web : http://www.accrueindia.com ==Asterisk@Office.com== Located In Mumbai,India. Have implemented Asterisk solutions for small and medium call centers and working on Asterisk based billing system. We have setup more than 50 call centers worldwide. http://www.asteriskatoffice.com/asterisk/services Services Offered Customized Asterisk Development, Asterisk installation/configuration, Dialplan programming, AGI scripting, IVR Designing Kindly visit Asterisk@Office Phone: +91-9867333566 Contact : http://www.asteriskatoffice.com/contact Contact Us Web : http://www.asteriskatoffice.com Asterisk@Office ==AsteriskService.com== We offer various services for Asterisk such as: Asterisk installation/configuration,Dialplan programming, AGI scripting, IVR Designing, text to speech, speech to text Website: AsteriskService.com Email : contact@asteriskservice.com Phone : +1-631-498-4020 +91-79-40054019 ==CN Consultancy== A unique solution for startup VOIP based call centers. Get a working Vicidial Installed Server for just $1000 (Rs.46,000). with everything up and running, just connect the server to your rack, configure soft phones and you are ready to go. Ready to use configurations for many Service providers (both IAX and SIP) Minor customizations included Email :cn.consultantcy@gmail.com ==Diyanat Ali== - VOIP Consultant - Hyderabad India Diyanat is located in Hyderabad - India, has about 6 years of experience in the VOIP industry and is working with asterisk/SER since 4 years. Has installed about 24 production ASTGUICLIENT/VICIDIAL installations, installed ABOUT 100 Asterisj based PBX for production environment including call centers, call shops, ITSP's. Services offered are: Installation/maintenance/configuration of Linux/PBX/Gatekeepers/Phones/devices Inbound/outbound/predictive dialing solution based on vicidial for call centers, Onsite and remote assistance provided, can travel worldwide to implement large projects, Per Hour installation/support charges only, asterisk/vicidial is OpenSource/GPL and free to use Phone: +91 9885039230 Email: diyanat (at) hotmail.com Website: http://www.voip-info.org/users/view/diyanat ==Krishna Tele Soft== They are located in India, and have installed several production VICIDIAL systems. They generally work on major VICIDIAL installation and support and are working on INBOUND & OUTBOUND complete call center solutions. Majority of their work is on the asterisk based solutions providing consultancy work. . Krishna Tele Soft email: krishnatelesoft at- gmail.com ==Net Solution Inc.== Located In Mumbai, India. Have implemented may Asterisk solutions for small and medium call centers and calling card shops. We have setup loadbalancing Vicidial Servers with high availability Mysql Cluster Database for high performance , stability and scalability. Net Solution Inc, Mumbai Phone +91-22-27581200 Email dkumar at netsolutioninc.com Web : http://www.netsolutioninc.com ==Synotek Enterprise== For Large, Distributed, Redundant Vicidial Installations of more than 100 Seats pan India along with resident onsite Support. Contact: sales @ synotek.com Web : http://www.synotek.com Phone: +91 93505 43050 India, Delhi, Gurgaon, Noida, Faridabad, other NCR areas and Ahmedabad, Gujrat. ==Mahavir shah-Worldbizconsultant== We are based in Gujarat-India? and have more than 3 years of expreience in Asterisk solutions. Has installed ASTGUICLIENT/VICIDIAL installations for production call centres. We have many clients of production environment including ,billing systems, mobile systems,VOIP billings,call centers. Phone: +91 9825500318 Email: ceo@worldbizconsultant.com ==H M Kias Voip consultant== Pondicherry (near Chennai) Im based in Pondicherry having more than 5 years experience in VOIP at ITSPs ,call centres .. Consulting : Voip(asterisk, freepbx, trixbox,yeastar fxo/fxs, Vicidial , IVR,termination) , Call Centre, Routes , Linux ,Firewall, and other Infrastructure services. Tel: 91-9443467600 Email : hmkias@yahoo.com ,hmkias@gmail.com MSN : hmkias@hotmail.com ==Online Productivity Solutions Pvt. Ltd.== We handle all types of Asterix/Vicidial/Cellix-Skypix set-ups, configurations, trouble-shooting, and on-going facilities management; for Call centers and corporate clients. We can provide a complete turn-key set-up to start-ups and specialise on the Small and Medium Business Segment. We're a listed Linux, PostgreSQL, MySQL, Sun Java, Cisco, Novell and Microsoft (Gold Certified Partner Level) Company, based in Goa (India). Phone1: +91-832-2887341 Phone2: +91-832-2887342 Mobile: +91-9422439593 Email: solutions@opspl.com, support@opspl.com WebSite: http://www.opspl.com =====Pakistan===== ==ICT Innovations== Leveraging open source in ICT Ict Innovations is a team of open source telephonoy profesionals and have experties in installation, integeration, customization and development over following open source voip and foip (T.38) applications: asterisk, vicidial, sugarcrm, freepbx, freeswitch, astbill, a2bill, callweaver, openwengo, openser and other Tahir Almas project manager email tahir at ictinnovations.com ICT Innovations http://www.ictinnovations.com ==Emergen Consulting Pvt Ltd== Emergen Consulting is located in Karachi, Pakistan and has been delivering open-source solutions support to companies and call centers all over pakistan and the far-east. We deliver a comprehensive solution including load balancing, failover, high performance storage and voice-over-ip for your requirements. We have VICIDIAL operational in small and mid sized call centres and many Asterisk PBX installations. contact: Rehan Zafar email: sales@emergen.biz phone: +92.21.111.111.320 web: http://www.emergen.biz ==Nethawk (Pvt) Ltd.== We are a R&D oriented company, we have strategic alliances with several hardware resellers, focus on reliability and security We provide Consulting, Planning, Deployment, support and training services for VICIDIAL /Asterisk based IP PBX and appliances. Installation of Asterisk PBX with PSTN, VoIP, GSM and FAX integration, Installation of VICIDIAL, Installation of switches with traffic management and Wifi Networks with wireless IP phones, Turnkey solutions & Integration of asterisk with existing network utilizing SIP and/orIAX2, Call center solutions, Custom AGI scripts, diaplan extensions, billing systems, Asterisk/VICIDIAL / VoIP Network Support & Management, 24x7x365 On-Call Engineer support services. Contact: Shaharyar Rao Phone: +92.51.2282147 Cell: +92.344.5900154 email: info@nethawk.com.pk website: http://www.nethawk.com.pk ==Tektrix inc.== Tektrix is located in Lahore-Pakistan?. We have 5 years of extensive experience in VOIP and Enterprise Data Networks. We offer a wide range of IT Services including but not limited to the following: Asterisk/Open Source VoIP Installation/Configuration/Maintenance, Linux Systems/Servers, Linux Firewall Solutions, Open Source Inbound/OutBound/Predictive Dialing solutions for Call Center(5 major Vicidial installations for 25 to 75 agents), Small, Medium, Large Scale deployments of Asterisk, SER, Asterisk@home/Trixbox/FreePBX, Cisco IPCC/IPT solutions for Corporate IP Telephony and Medium to Large (500+) Seats Call Center Solutions, Assistance provided worldwide 24x7. Phone: +92 321 4426288 Email: info@tektrix.net =====Peru===== ==VIRTUAL ORBIS== http://www.virtualorbis.com Email: info@virtualorbis.com Tel: +51-1-7028888 / +51-1-97452395 =====Philippines===== ==Edwin A. Valbuena Jr== Edwin is located in Manila, Philippines. Has extensive experience in setting up inbound and outbound call center. Have installed and currently maintains various VICIDIAL implementation ranging from 20 seats to 140 seats call centers. He also owns Core Communications Inc. A Call Center Consultancy and also operates Call Center services. Services offered: VICIDIAL Installation / Configuration, Custom VICIDIAL add-ons, Asterisk Installation / Configuration, Call Center Technology Setup, Asterisk billing solutions, Call Center Technology Consulting Contact: Edwin A. Valbuena Jr. Email: edvalbuena (at) gmail.com Web: http://www.core-incorporated.com Mobile: +63917-862-op3r(6737) /+639217731927 ==Next I.X., inc.== They focus on technology solutions for Start-up and Rapidly Growing Call Centers. The company has done extensive testing, troubleshooting and installation of astGUIclient/VICIDIAL systems for real world production environment. Its integrated technology package is complemented by a dedicated technical support team that provides expert business process support services to boost the client's competitive advantage in the highly dynamic call center industry. Next I.X. also operates an offshore call center and medical transcription company in the Philippines. Contact: Bobby Suson Email: bobby at nextixsystems.com Phone: (703)2865017, (+63-32)2551330 Web: http://www.nextixsystems.com/ ==Voice Fidelity Philippines== Working on Vicidial installation and customization since 2006. Share the web barging concept to the vicidial open-source community. Contact: Lito Manansala / lito@voicefidelity.net, avmanansala@gmail.com HP: +639064370459 pstn: +63447960449 Tollfree: 1.866.658.8140 URL: http://www.voicefidelity.net =====Romania===== ==Dako SRL== Romanian company specialized in Asterisk installations, configuration and customization. Also have a lot of knowledge about configuration and fine tuning of astGUIclient and Vicidial. Contact: Bogdan Gonciulea Email: bgonciulea dako.ro Phone: +40-722-274222 Location: Romania Website: http://www.dako.ro ==Zigosoft SRL== CallCenter? Services Romanian Company. Develop, assistance and customized Asterisk base services. Technical Support for astGUIclient and Vicidial. Contact: Radu Padure Email: radu.padure zigosoft.com Phone: +40-745-209622 Location: Romania Website: http://www.zigosoft.com =====Russia===== ==IqTek== IqTek is an IT company specialized in development and integration of various communication technologies, including VoIP and Vicidial. Having total experience with VoIP and asterisk for 15+ years we deploy 100+ projects of various sizes. Our best expertise located in areas of IP-PBX, Call Centers (inbound and outbound), IVR systems, speech analytics and statistics collection and management, workforce management and quality assessment. We provide 24x7 support for our client's on request. Contact: Igor Goncharovsky E-mail: vicidial iqtek.ru Tel: +74952666260 http://www.iqtek.ru =====United States of America===== ==Vicidial Group== The Vicidial Group is the official source for Vicidial service and support. The Vicidial group was created at the beginning of 2008 to offer Vicidial services to the enterprise market. Because they are the creators and maintainers of Vicidial there is no one more experienced with the product than the Vicidial Group. The Vicidial Group offers everything from hosted Vicidial systems to certified Vicidial compatible hardware to customizations to fit any clients needs. The Vicidial Group also offers enterprise class, 24 hour support with certified technicians. ==Phone:== 1-863-393-9330 ==Toll Free:== 1-888-894-VICI (8424) ==Email:== info@vicidial.com ==Website:== http://www.vicidial.com ==A1 Networks== A1 Networks provides installation, support and day to day management for Vicidial Call Centers all over the nation & based in the Cloud. Our Call Center experience goes back over a decade to Lucent, now Avaya, Definity switches. Every A1 Networks technician holds the Digium Certified Asterisk Administrator or Asterisk Professional Certification (dCAA/dCAP) and provides daily support for IP PBX's and Call Centers around the nation. Customization options include pre qualification IVR's, lead ranking systems, lead synchronization with external CRM solutions such as vTiger, Leads360, ACT!, MySQL, PostgreSQL, Percona & MSSQL backends. Phone: (707)570-2021 Email: contact@a-1networks.com Website: http://www.a-1networks.com ==Astagent== Astagent is changing the way companies around the world support their Asterisk/Vicidial installations. Our mission is to be the global leader in Asterisk/Vicidial support and placement. Astagent has built a world-wide network of Asterisk/Vicidial professionals who are ready to support your organizations IP-PBX at a minutes notice. Our Asterisk Agents have passed extensive Asterisk/Vicidial training to give our customers peace-of-mind. We pride ourselves in the ability to support multi-national corporations with world-class service that is second to none. If you need Asterisk/Vicidial support, we can help. Website:www.astagent.com Phone: (800)763-2908 Email:support@astagent.com ==Awesome Computing== Awesome Computing has over 5 years of Asterisk experience: Has installed the primary backbone servers for two VoIP telephone providers; Installed 6 working ASTGUICLIENT/VICIDIAL] installations, including two very large (150+ seats) installations; Installed over 30 IP PBX systems; Phone: (208)390-6347 Email: mxtreme311(at)mac.com ==Call Center Service Group, LC== Commercial solutions ranging from 4 to 250 seats. Built on existing or new Vicidial certified servers, with on-site next-business-day h/w support as standard. We provide both Standard and Custom solutions to fit your needs. Support is available by the hour, block of 10 hours or under a month to month contract. If you have any questions, please don't hesitate contacting us! For more info including pricing, see callcentersg.com, or call: (727)330-9491 (800)221-0251 (US) info at- callcentersg dot- com ==Cartama Consulting LLC== Cartama Consulting LLC is based in San Antonio, TX and serves the South Texas area. We installed our first Vicidial system in 2006 and we can solve your small or medium business's call center problems. Phone: (210) 698 5098 or (210) 559 7950 (cell) E-mail: mark@cartama.net Web: www.sa-phone.com ==CrystalVOX Communications== CrystalVOX Communications - CrystalVOX is located in Ogden, Utah. They have implemented many Asterisk solutions to both small and medium sized businesses. CrystalVOX is involved in the VICI Projects providing testing and custom components. We have implemented dozens of callcenters throughout the U.S. and internationally and can provide references upon request. CrystalVOX Communications Phone: (801)917-1180 Email: vici@crystalvox.com">mailto:vici@crystalvox.com vici@crystalvox.com Website: www.crystalvox.com ==DFW Onsite Technology Group== DFW Onsite is a North Texas area provider of Asterisk based business solutions with multiple installations to our credit. The principal of the company has over 3 years experience with Asterisk, and more than 15 years of experience in Network/Telecommunications, and business I.T. support. Let the professionals design and implement your Asterisk/VICIDIAL project, you have a business to run. Website: http://www.dfwonsite.com Phone: (214) 644-1900 Mobile: (469) 230-7667 ==F2 Incorporated== Full service Asterisk shop, Digium Authorized Reseller and Linksys Partner Connection resller. We are your trusted choice for design and implementation of IP-PBX, IVR and Call Center/Contact center. Everything from remote/ssh help with an install, to on-site support for a full roll out. We specialize in AsteriskNow?, Asterisk Busines Edition (BE) but we also welcome projects with Trixbox and Elastix. We have had great experiences using Vicidial in non-profit and schools and local government. Call for our special public sector pricing! Conviently located in Portland Oregon. Website: www.f2it.com Email : sales f2it.com Phone : 503-808-1200 Other: ==Locodyne Consulting== Chris Doyle has been installing/testing/troubleshooting astGUIclient/VICIDIAL systems for two years now and has very in-depth knowledge of how the system and Asterisk work together. Chris Doyle Locodyne Consulting email: umaro at- narshe.net phone: 888-514-5979 ==PoundTeam Incorporated== We offer installation, consultation, and remote troubleshooting/administration/modification of Vicidial. Our primary focus is on functional Vicidial (Vicibox/GoAutoDial/VicidialNOW or Scratch) with CRM (vTiger/SugarCRM or other) integration on STOCK installs. We assist those who have attempted their own installation and just need a nudge. We also build Vicidial in your box and ship it back to you. We have many boxes (from single server to large clusters) on the street right now in varying types of facilities. '''Website:''' http://www.PoundTeam.com '''SourceForge for our Gentoo Install Instructions:''' [http://sourceforge.net/projects/poundteampbx SourceForge.net/projects/PoundTeamPBX] '''Email:''' ViciWiki5 at Poundteam.com '''US Toll-Free:''' 888-883-8488 '''Phone:''' +1-352-269-0000 ==Sound Choice Communications LLC== An Asterisk Systems Integrator from the State Minnesota in the United States. Eric Osterberg recently completed a handful of VICI installations on Trixbox and Asterisk@Home systems. Eric Osterberg Sound Choice Communications LLC 7839 12th Ave So Bloomington, MN 55425 US Phone: +1.(651)-999-0888 Email: staff(@at@)soundchoicecomm.com ==Technicate Computer Solutions== Business Logic Complete Asterisk and Vicidial solutions. Technicate has provided installation and customization support to multiple call center companies around the globe. From initial installations to full lifecycle support, Technicate is there to be a part of your success. Damon Brown Technicate Computer Solutions Phone: 800.245.7110 Email: info@technicate.com Web: http://www.technicate.com ==Voxee Consultants== They have installed many production Asterisk systems and are a SIP/IAX termination provider (see SERVICE PROVIDERS entry for details about free trial). Value Communications - Voxee.com email: support at- voxee.com